We offer a 30-day price guarantee for all products purchased on UGREEN NAS official website (ai-uk.ugreen.com). If you find the same model available at a lower price on this website within 30 days of your purchase, we will refund the difference.
Important Disclaimer: This guarantee does not apply to special offers (such as cashback, bonuses or bundled offers), out-of-date or second-hand items, prices offered by third parties, or unauthorized distribution channels.
2-Year Product Warranty
We provide a 2-year warranty against manufacturing defects. We cover all malfunctions caused by material or workmanship issues under normal use. Please note that accidental damage or improper care is not covered.
*Some products come with a 3-year warranty. Please check our Warranty Policy for more details.
30-Day Returns
You may apply for a no-reason return within 30 days of purchase, provided the product is in good condition, all accessories are included, and the packaging is intact. (For pre-sale products, the 30-day period begins on the date of shipment.)
Add extra protection to eligible purchases for peace of mind. Coverage details vary by order. See your specific protections in the widget at cart/checkout, and review complete coverage information in your confirmation email.
